Professional Pest Management for Health and Aged Care Facilities
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Pest Control That Respects Care and Compliance
Discreet. Compliant. Compassionate. Melbourne’s Trusted Pest Partner for Care Environments.
At Pest Police, we understand the critical importance of hygiene, discretion, and compliance in live-in care settings. With over 25 years of experience, we deliver safe, tailored pest control for health and aged care facilities across Melbourne.
We provide proactive and reactive solutions for rodents, cockroaches, ants, spiders, termites, bed bugs, fleas, and more — all carried out with minimal disruption to residents, patients, and staff. Every service is customised to your facility, risk level, and reporting needs.
What We Offer
Why Health and Aged Care Providers Choose Pest Police
Experts in live-in care environments
Quiet, discreet, and fully compliant
Termite solutions and general pest management under one roof
Tailored service plans and health-compliant reporting
25+ years working with care homes, hospitals, and support facilities
Trusted Melbourne-based team
All our inspectors hold current Police Checks and Working with Children Checks. Our work is carried out in accordance with Safe Work Method Statements (SWMS), and clients are provided with secure portal access to all relevant documentation.
Over 40,000 properties inspected
Environmentally friendly treatments
12-month warranty
Reliable. Respectful. Ready When You Need Us.
We protect your residents, reputation, and facility — with the care and compliance you expect.
Need a Pest Control Plan That Meets Health and Aged Care Standards?
Let’s review your current setup or book a free site assessment today.
Book a Free Site Visit - Call NowNeed more pest control help?
We provide a customised pest control service to each home and business.
Termite Inspections
Ants Removal
Cockroaches Control
Bed Bugs Removal
Fleas Removal
Bee Removal
Wasp Removal
Silverfish Removal
Spiders Removal
Rats Control
Mice Removal
Termite Control
CLIENTS FEEDBACK
Colin M
3 months ago
Very efficient and thorough inspection. Inspector arrived on time and was very friendly and carried out the inspection with minimum disruption. Highly recommended.
Gillian Coleman
3 months ago
It was a very good experience working with Pest Police. They were very responsive, communication was great and the service was well priced. They were professional and good value for money. I have no hesitation in recommending their services.
Daan Spijer
3 months ago
Trevor again showed his professionalism and expertise when inspecting our house in Mt Eliza. His detailed, comprehensive report with photos and recommendations arrived the next day (by email). Trevor also spoke with us in detail about his inspection and recommendations. He explained the risks of future termite infestation and things we should fix around the house to reduce the risks.
Stephen Batt
3 months ago
Always available and alert.
Brett Stone
3 months ago
Absolutely fantastic service. Shelby, Lily and the team were excellent from the first phone call providing thoughtful advice, to the follow-up afterwards making sure we had any questions answered. I highly recommend Pest Police to anyone.
Eleanor Grech
4 months ago
Highly recommend the team for termite inspections! Justin was thorough and explained what he was looking for and why. He was also incredibly accommodating and considerate after I let him know about my anxiety. Justin also explained our options with preventative measures, and answered all our questions. Price was competitive and we were able to book in really quickly. Post inspection report is comprehensive and was sent through within 24 hours.
Will recommend to friends and family.
Will recommend to friends and family.
Ray Mills
6 months ago
I was very pleased with Reece from Pest Control, he arrived on time and did not waist time he got straight into the inspection.
He didnt hesitate in answering our questions.
Totaly recomend PestControl for any pest treatments.
He didnt hesitate in answering our questions.
Totaly recomend PestControl for any pest treatments.
Skye Brennan
8 months ago
Highly recommend Pest Police! Ben was absolutely exceptional, his level of knowledge and expertise was second to none and immediately put me at ease. From the very beginning, he showed genuine compassion and empathy for what has been an incredibly stressful situation, taking the time to truly listen to my concerns rather than rushing through the job.
What stood out most was how mindful and respectful he was about the safety of my pets. I had significant concerns about how the issue could be treated without putting them at risk, and Ben carefully talked me through every step of the process in clear, easy-to-understand terms. He explained how the treatment works, what precautions were needed, and tailored everything to ensure it was done in a way I felt completely comfortable with.
Ben was thorough, professional, and incredibly reassuring throughout the entire service. His attention to detail, calm manner, and genuine care made a huge difference during what could have been an overwhelming experience. It’s rare to come across someone who combines such high technical skill with such a strong level of empathy and customer care.
I wouldn’t hesitate to recommend Ben and Pest Police to anyone, especially pet owners. A well-deserved five stars ⭐⭐⭐⭐⭐.
What stood out most was how mindful and respectful he was about the safety of my pets. I had significant concerns about how the issue could be treated without putting them at risk, and Ben carefully talked me through every step of the process in clear, easy-to-understand terms. He explained how the treatment works, what precautions were needed, and tailored everything to ensure it was done in a way I felt completely comfortable with.
Ben was thorough, professional, and incredibly reassuring throughout the entire service. His attention to detail, calm manner, and genuine care made a huge difference during what could have been an overwhelming experience. It’s rare to come across someone who combines such high technical skill with such a strong level of empathy and customer care.
I wouldn’t hesitate to recommend Ben and Pest Police to anyone, especially pet owners. A well-deserved five stars ⭐⭐⭐⭐⭐.
Christos Dimitreskos
3 years ago
The service was held in professional way. I wasn't though asked and I didn't give any permission for the pictures taken from my place and see those pictures at a later stage on the inspection report.
I do understand that the technician use these as a proof that he conducted the place and did the inspection finally but it should get my permission first.
I do understand that the technician use these as a proof that he conducted the place and did the inspection finally but it should get my permission first.
carol beachley
3 years ago
I have used The Pest Police a quite few times now, they are a really great honest company, they do exactly what they say they are going to do, they turn up on time and are very reasonably priced, all the technicians are really nice guys who are very friendly and know exactlynwhat they are doing, I highly recommennd them
Diamond Estate Agents
3 years ago
The team at Pest Police Rob & Shelby have been providing utmost care in coordinating inspections for us. As a real estate agency operating in the area we would highly recommend their services.
Giselle Lazarus
3 years ago
Pest Police were efficient throughout the entire process of having termites removed from our home. They are excellent communicators - replied back extremely quickly and even followed up when we forgot to call or reply. They have excellent attention to detail and ensured all termites were removed before they cleared us for further work. We highly recommend them for their professional and thorough service.
Sam Bonanno
3 years ago
Had original spray done during Christmas holiday. Called to have rear al-fresco area re-done under warranty and they arrived promptly and re sprayed the affected area. Great server and customer satisfaction.
Kelly Parker
3 years ago
We are happy with the service we received from jack today. He arrived on time, was really friendly and professional and sprayed our house as requested and done a thorough job.
I definitely recommend.
I definitely recommend.
L K Raylene
3 years ago
The experience in engaging Pest Police for the termite inspection and treatment for our investment house has been pleasant. The consultant is well spoken, friendly and articulative in explaining the circumstances and solutions. The communication with the main office also has been easy and smooth. A great team to work with.
Frequently Asked Questions
How do you minimise disruption to residents during treatment?
Our technicians are trained for live-in care environments and use discreet, low-impact servicing with flexible scheduling around resident routines.
Are your products safe to use around elderly or vulnerable residents?
Yes. We use safe, tailored treatments appropriate for live-in care settings, balancing effective pest control with resident and staff safety.
Can you manage bed bugs in a live-in care setting?
Yes. We treat bed bugs alongside rodents, cockroaches, ants, spiders, and termites, all carried out with minimal disruption to residents and staff.
Do your technicians hold the checks required to work in care facilities?
Yes. Our technicians work respectfully within care environments, with services customised to each facility’s layout, risk level, and reporting needs.